BUILDERS MERCHANT TELEMARKETING RESULTS IN £19.5M GROWTH
Find out how Blueberry helped the UK’s largest independent builders’ merchant generate an impressive £19.5 million in sales growth.
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For merchants and wholesale suppliers, growth rarely comes from visibility alone. It comes from winning new trade accounts, increasing order frequency, reactivating lapsed customers, and making sure branches and internal sales teams have a steady flow of worthwhile opportunities.
That is where Blueberry can help. We work with merchant and wholesale businesses that sell through branches, trade counters, warehouses, field sales teams, or larger supply networks, providing lead generation and telemarketing support that is practical, commercially focused, and built around how your business actually sells.
We support a broad range of trade-facing businesses, including builders’ merchants, plumbers’ merchants, timber suppliers, warehouse-led trade counters, and wholesale businesses selling through trade accounts or mixed trade-and-public models. The existing sector page already points to merchant and wholesale supply businesses that want to win new customers, increase order frequency, promote offers, and strengthen day-to-day sales activity.
We also work with businesses managing multiple branches, regional teams, or larger supply and logistics networks. In these environments, proactive outbound activity is often important but difficult to sustain consistently without additional resource.
Our work is designed to support commercial outcomes that matter to merchant and wholesale businesses:
Win new trade accounts.
Reactivate dormant and lapsed customers.
Uncover quote opportunities for branch and field sales teams.
Increase spend and order frequency from existing customers.
Support branch openings, underperforming locations, or regional growth plans.
Promote product ranges, special offers, or new services to the right buyers.
Some clients need a fully outsourced campaign. Others already have internal sales resource and bring us in for extra capacity, campaign structure, or consistent outbound support that keeps opportunities moving.
Merchant and wholesale businesses often operate in busy, fast-moving environments. Branch teams are focused on serving existing customers, handling enquiries, and processing quotes, which means proactive prospecting can easily drop down the priority list.
At the same time, growth depends on staying close to customers and keeping the pipeline active. That may mean identifying contractors who are ready to open an account, reconnecting with customers whose spend has fallen away, or creating conversations around a product range that needs stronger market penetration.
This is why a practical lead generation approach works well in the sector. It gives your business the time, structure, and consistency needed to build momentum without pulling internal teams away from their day-to-day responsibilities.
We tailor our approach around your sales model, customer base, and commercial goals. Depending on what you need, that can include:
Trade account lead generation — Opening conversations with prospective customers who could buy through a credit or cash account.
Customer reactivation — Re-engaging lapsed or lower-spending accounts to understand what has changed and where new opportunities exist.
Quote and project identification — Uncovering live jobs, planned works, or upcoming requirements that your team can price and pursue.
Branch support — Giving local branches or regional teams a stronger flow of leads, enquiries, and account opportunities.
Product and offer promotion — Raising awareness of selected ranges, seasonal campaigns, or commercial initiatives with relevant buyers.
Additional capacity for internal teams — Acting as a flexible extension of your sales operation when your own people are stretched.
Our role is not just to generate activity. It is to create useful commercial conversations that your team can act on.
Some merchant businesses come to us because they want to outsource proactive lead generation completely. Others have strong internal teams but need support at key points, whether that is around regional expansion, branch performance, lapsed customer recovery, or a specific campaign.
In those cases, we work as an extension of the business rather than a separate supplier. That means aligning with your priorities, speaking in a way that reflects your brand, and building campaigns that fit naturally with the way your branches, account managers, and internal sales teams already operate.
Blueberry has already delivered strong commercial outcomes in this space. One campaign for the UK’s largest independent builders’ merchant generated £19.5 million in incremental sales growth, combining customer reactivation with expansion into new regions.
Another merchant-sector campaign helped a timber merchant turn new branch openings into genuine commercial opportunities, building local awareness while generating quote requests and new account interest for branch teams to follow up. This is just two examples of the kind of practical, sales-focused support Blueberry can provide in merchant and trade environments.
We understand that merchants and wholesale suppliers need lead generation that is grounded in commercial reality. The objective is not simply to create interest; it is to help your teams open more accounts, have better conversations, and convert more opportunities into revenue.
That is why our work is built around practical delivery, flexibility, and measurable outcomes. Whether you need support across a national branch network or additional outbound capacity in a specific region, we can help you create a more consistent flow of sales opportunities.
If you are looking for merchant lead generation services that support trade account growth, customer reactivation, and branch performance, Blueberry can help. Click here to contact us.
The team are highly experienced and can build a profile of your business so that they understand what you require, they are then able to generate leads. Once the project starts, we can relax in the knowledge that Blueberry will work to our guidelines thus providing ample leads and feedback. We would not hesitate to highly recommend their service to any business owner. Thanks to the team at Blueberry, you are an invaluable extension to our team here at Buckhurst Plant Hire.
Get in touch to find out how we can help you meet your business growth objectives.
Blueberry Marketing Solutions Ltd
Consort House, 12 South Parade, Leeds, LS1 5QS