Our client is responsible for rolling out superfast broadband across the West Yorkshire region. In addition to this they are also responsible for co-ordinating and promoting funded schemes that provide significant business benefit and growth opportunities for small to medium enterprises (SMEs).View case study
Distributors & Builders Merchants
What do you know about your customers?
Many distributors and builder merchants we work with have a large customer base making small but regular purchases. To make sure customer revenues are being maximised, we upsell and cross-sell services, ensuring customers are engaged with all features of your offering.
Through a thought-out customer engagement and telemarketing campaign, we can help increase customer loyalty, improving share of wallet and leading to potential uplift in spend. By analysing the composition of your customer base such as frequency of spend, amount of spend and any competitors used, we can also focus on those quickest wins.
We work with you to define your key offering and design a campaign aimed at engaging with your customers, building your brand loyalty and sustaining profitability and market share.
Call us on 0113 487 7013 for more information or contact us here.